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IV. Expand on the company’s latest innovations.
1. Online client management portal is one of the company's latest innovations. Clients can manage their policies online. The company sends them renewals so that they never miss or expire their policies. The company also sends updates on the clients' claims online.
2. Emergency protect is a new feature that the company gives for free to its motorcar insurance clients. When they are in an accident, they are given free ambulance cover. They are taken to the hospital in the Philippines or anywhere in the world. The company not only takes care of the clients' cars, it takes care of the clients.
V. Fill in the gaps with the words and phrases from the interview:
1. The life insurance industry was successful in lowering their tax rates and their growth rate has been amazing, so we hope to follow suit.
2. Another thing we have is emergency protect. That is a new feature we give for free to all of our motorcar insurance clients. When you are in an accident, we’ll give you free ambulance cover so, we’ll take you to the hospital whether you’re here in the Philippines or anywhere in the world.
3. We’ve also launched this year a large facility in the south wherein we study a lot of repair costs. We study claims ad we further reduce our costs and make it easier for customers to buy our insurance.
4. It’s very important to be there on the ground, sort of hold your hand through all of it when things like that hit.
5. I mean I think in Haiyan we had 900 motorcar claims. And we were able to adjust those right away.
But more importantly we were able to show support to our customers.
6. The government’s doing its best to rehabilitate these disaster-hit areas, but for us in the insurance industry we fortified our manpower complement in some of these areas so that we’re sure to respond quickly in a disaster.
7. If we’re able to make it more affordable for customers then we will be able to make the insurance beneficiary, you know, better in our country.
VI. Make up THREE TRUE-FALSE statements on the video as a task for your groupmates. Write down each statement on a separate sheet of paper.
1.
Automobile sector in the Philippines is growing.
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