Mobbing in organizations

The findings indicated that the mobbed employees reported higher absenteeism. For example, 13% of targets were absent for 4 to 5 days, and 16% reported to take more than 5 days leave. The absenteeism rates for the unexposed were only 9% and 11%, respectively.ConclusionsThe banking sector survey investigated the consequences of workplace mobbing for individuals and organization. The findings confirm the findings of all the other research on the issue that mobbing in an organizationdoes not only impact the victim, but also extends progressively to the organization per se.In the banking sector survey, the victims of mobbing reported emotional and physical health problems such as anxiety, headaches, ulcers, sleeplessness and losing of a sense of humor. They also scored lower on job satisfaction than the unexposed group. This highly correlates with similar studies on the issue.As for the consequences for organizations, both the findings of the banking sector survey and similar research elsewhere showed that mobbing increased sick leaves and absenteeism. A higher risk of absenteeism was foundfor employees being or having been exposed to mobbing. Abundant research demonstrated that mobbing also leads to early retirement of staff, replacement costs associated with higher staff turnover, employees’ poor performance and reduced productivity, and the worsening of organizations’ public image.ReferencesBilgel, N., Aytac S.&Bayram, N. (2004). Calismayasamindayenibirbasktaraci: "Mobbing", Uludag University Working Paper (Project Number: T-2003/38), BursaChappell, D., & Di Martino, V. (2001). Global Workplace Violence. Geneva: International Labour Office.Coyne, I, Seigne, E & Randall, P. 2000. 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